FAQ Page: Midou Rafting Kayak - Your Questions, Our Answers

FAQ Page: Midou Rafting Kayak - Your Questions, Our Answers

Section 1: General Information

1. What activities does Midou Rafting Kayak offer?
   • Answer: We offer rafting trips, kayaking initiations and courses, as well as canoe rentals.
2. Where are your activities located?
   • Answer: Our activities take place mainly on the Durance and Guil rivers, in the Hautes-Alpes.
3. When is Midou Rafting Kayak open?
   • Answer: We are open from April to October, depending on weather conditions and river levels.
4. How can I contact you to book or get information?
   • Answer: You can call us at 07 76 09 41 53 or send us an email at information@canoe-kayak-france.com.

Section 2: Rafting

5. Is rafting suitable for families with children?
   • Answer: Yes, we offer family tours suitable for children from 5 years old.
6. What equipment is provided for rafting?
   • Answer: We provide all the necessary equipment: life jacket, helmet, paddle and wetsuit.
7. Do you need to know how to swim to go rafting?
   • Answer: Yes, it is mandatory to know how to swim (see the comfort test) and to be able to submerge.
8. How long is a rafting trip?
   • Answer: The duration varies depending on the route chosen, but allow between 1.5 and 3 hours.

Section 3: Kayak and Canoe

9. Do you offer kayaking lessons for beginners?
   • Answer: Yes, we have qualified instructors who offer introductory courses and courses for all levels.
10. Can we rent canoes for a free descent?
    • Answer: Yes, we offer canoe rentals for independent descents on routes suitable for people with experience.
11. What equipment do I need for kayaking or canoeing?
    • Answer: We recommend that you bring a swimsuit, a towel, closed shoes and sunscreen.
12. Can children go kayaking or canoeing?
    • Answer: Yes, from 6 years old, accompanied by an adult.

Section 4: Practical Information

13. How does the reservation process work?
    • Answer: You can book by phone or email. A deposit will be required to confirm the reservation.
14. What payment methods are accepted?
    • Answer: We accept cash, credit card and check payments.
15. Do you have group rates?
    • Answer: Yes, we offer preferential rates for groups. Contact us for a personalized quote.
16. Where is the meeting point for the activities?
    • Answer: The meeting point varies depending on the activity and the chosen route. We will provide you with the exact address when you book.
17. Are there parking lots near the starting points?
    • Answer: Yes, there are parking lots near most of our starting points.

Section 5: Safety and Environment

18. What security measures are in place?
    • Answer: All our activities are supervised by qualified instructors. We ensure compliance with current safety standards.
19. Are you committed to environmental protection?
    • Answer: Yes, we are environmentally conscious and we raise awareness among our customers about protecting rivers.
20. What happens in case of bad weather?
    • Answer: In case of adverse weather conditions, we may have to postpone or cancel the activity. We will contact you in this case.